Your initial appointment will be 50 minutes and will include a discussion of your complete medical and psychiatric history and a focus on your current symptoms. You and your medical provider will then create a treatment plan and schedule a follow-up appointment. After the appointment, your nurse will review the treatment plan with your doctor and send the medication to your local pharmacy that day.
Questions about Psychiatry
Patient appointments and communication are with highly skilled and experienced psychiatric nurse practitioners, supported by a medical doctor and psychiatrist available to review medication treatment plans. If there are any changes, your nurse will get in touch with you to discuss.
Yes, of course. Your information will be transmitted on encrypted, HIPAA compliant softwares.
Please call 911 or go to the nearest emergency room. At this time, Remedy provides non-emergent care.
If you are on medications that are working fine, and without side effects, it is possible that your medical provider may agree with prescribing these same medications and dosages again so that you can continue. One exception is that, given the risks of addiction and severe withdrawal, we don’t prescribe daily use of benzodiazepines, as these medications are best used for intermittent severe anxiety. If your current medications are not adequately treating your symptoms, causing undesirable side effects, or there are any concerns that this might not be the best fit for you, we might not continue them, but can provide alternative suggestions.
We can prescribe most psychiatric medications, with some limitations:
Right now we do not treat pain disorders or substance addiction. We also do not prescribe medications such as methadone, suboxone, or any medications to treat opiate use disorder. But, we are looking into doing this in the future.
While it was previously not allowed to prescribe controlled substances (such as stimulants, benzodiazepines and sleep medications) without an in-person medical evaluation, due to Covid-19 and what was deemed a Public Health Emergency, the DEA has (as of March 2020) temporarily changed prescribing laws to allow prescribing of controlled substances to occur with a video medical evaluation. It is possible that this allowance will be reversed such that patients may initiate care with Remedy and need to then be seen by a local medical provider to continue their medications. Your medical provider will alert you if this affects you.
We will help you find an appropriate doctor, or guide you to a primary care physician in your area who should be able to help.
You are billed $149 which includes initial comprehensive 50-minute psychiatric evaluation and first full month of care, then $79 per month beginning your second month. Cancel at any point. HSA/FSA payments accepted. Follow-up appointments as needed. Don’t pay $500 for an appointment or wait months for care. Get an appointment within a day.
The cost of medication is not included, but can be covered by your insurance if you have it. If not, we can find low cost prescriptions at a pharmacy near you.
You and your medical provider will schedule them as often as you need. Generally if you are starting a new medication, or changing a dosage, you will have appointments once a month. Once you are stable on a medication and doing well, your appointments will likely stretch out to every three to six months. You will be able to text and message your team at any time for any reason, and will be responded to promptly.
You will message them, whenever you need, through our secure messaging system, which you can access from your internet browser on your computer or phone. Or, you can call or text your team as needed.
Please message your medical provider. They will respond within 24 business hours. For severe or life-threatening needs, including suicidal thoughts, please contact 911 or go to the nearest
- Follow-up appointments, typically 20 minutes long, and every 1-4 months, as determined by you and your treatment team.
- As-needed messaging with your treatment team to answer questions, concerns or check in. Our team may take up to 24 business hours to respond to messages or texts, so for life-threatening or urgent needs, it is always best to call 911 or go to the nearest emergency room.
- Active prescribing of your medication(s) such that it will be available to you, with refills as appropriate.
- Monthly check-ins by messaging to assess your symptoms using personalized treatment plan assessment tools, to make sure that you get better, and stay better.
Unfortunately we do not take insurance for your appointments at this time, though we are working on it! If you have it, you can use your insurance to cover your medications as prescribed by your Remedy Team. In the meantime, we are trying to offer personalized psychiatric medication care at an affordable price without having to wait weeks or months to get an appointment. Nor do you have to worry about changes in provider due to insurance changes. And did we mention we have appointments – days, nights or weekends!
Yes, we want to protect and respect your time, so we never overbook, and our team reserves your appointment time for just you. You’ll need to cancel your appointment at least 24 hours in advance, or you will be billed $149 for your initial 50 minute evaluation or $79 for missed follow-up 20 minute appointments or late cancellations.
No. There are no cancellation fees if you want to stop your membership at any point after the first month. To avoid disjointed care, you are allowed to cancel at any time, but can only sign up with Remedy again once per year.
We still pay our dedicated medical provider, even if patients cancel last minute. In order to keep our membership as low as possible, patients are billed for late cancellations and no show appointments:
- For the first 50 minute appointment, if canceled with less than 24 hours notice or the patient does not attend the appointment, patients must pay a $149 cancellation fee
- For all follow up 20 minute appointments, if canceled within 24 hours or the patient does not attend the appointment, there is a $79 additional fee for the missed appointment in addition to the monthly membership fee.
- For completion of extensive paperwork (such as disability packets), patients are billed for the time spent completing the paperwork
Generic Medication Name
Common Brand Name
Attention Deficit Hyperactivity Disorder
Bipolar Disorder (Mood stabilizing agents)
Acute stress disorder
Attention deficit hyperactivity disorder
Binge eating disorder
Body dysmorphic disorder
Excoriation (Skin-picking) disorder
Generalized anxiety disorder
Illness anxiety disorder (Hypochondriasis)
Impulse control disorder
Intermittent explosive disorder
Major depressive disorder
Major depressive episode
Minor depressive disorder
Persistent depressive disorder (Dysthymia)
Posttraumatic stress disorder
Premenstrual dysphoric disorder
Recurrent brief depression
Social anxiety disorder (Social phobia)
Somatic symptom disorder
We use a software that emails and/or texts you a monthly assessment to find out how you are feeling with a short set of questions. It tracks your symptoms over time so that both you and your Remedy team can see your progress. You’ll see your improvement!
At Remedy we have years of experience and know that sometimes when patients are struggling, it’s too hard to even schedule an appointment. If life gets harder, and your symptoms worsen significantly, your team is automatically notified and can proactively reach out to you to check in. How is that for a smart monthly Remedy? 😀
Prescriptions are sent to your pharmacy of choice- this can be one that you pick up from, or one that offers delivery to your home. You can use your insurance for the cost of medication, or if you don’t have insurance, find a low cost option with your team.
When assessing you for a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD), your Remedy team collects information to evaluate if your symptoms meet criteria for this diagnosis- even if you have been previously diagnosed and prescribed medication. You can expedite the process by having the below starred * information sent to the email address: email@example.com before your appointment. If not before, you will complete this information and return it to your Remedy Provider between your first and second visit.
A diagnosis of ADHD entails some symptoms which present before the age of 12, so we collect some additional information about your childhood history, in addition to information about your heart to insure that ADHD medications will be safe for you.
This information collected includes:
- Your symptoms as told by you (during your first Remedy appointment), in addition to:
- A blood pressure value for you in the last six months (from your primary care doctor, at home, or at a local pharmacy)
- An EKG if you are over the age of 40 (can be from your primary care physician)
- If you have current or past high blood pressure, or a heart condition: Medical clearance from your primary care doctor or cardiologist, faxed to Remedy at Fax Number:313-788-8469
- The Remedy medical provider’s evaluation of you (during your first Remedy appointment)
- Collateral information from someone who knows you now, and as a child before the age of 12. This information may be collected in one of three ways that you can discuss with your provider:
- If you already have it completed, you may submit a copy of prior formal neuropsychiatric testing, as completed by a psychologist (send to email address: firstname.lastname@example.org)
- You sign a release of information (which you can obtain through this link here), and your Remedy team contacts your collateral informant (someone who knows you well, preferably during childhood and adulthood) by phone to ask a few questions about your history of ADHD symptoms.
- You and someone you know completes a set of research-based questionnaires, called the BAARS, about your ADHD symptoms (you can download the BAARS evaluation here).
- Your US government-issued photo ID (such as your license)
- Your symptoms as told by you (during your first Remedy appointment), in addition to:
If you see us for an initial evaluation and we’re not a good fit for your symptoms, such as if you need emergent help, or have a significant substance use issue, we will complete a safety assessment during your initial appointment time and then provide referrals for other care to fit your needs and obtain the medication prescriptions you may need.
- Lifestyle changes first (including a healthy whole foods diet, limited substances, exercise, limiting stress)
- And as a final part of the treatment plan when appropriate: medication.
Questions after your first appointment
No problem. To message your provider at any time, simply log in to your OnPatient portal through www.onpatient.com. Use your email address and password that you used to set up your onpatient portal during your first visit to login. If you have forgotten our password, click on “Forgot Your Password?” and you will receive email instructions on how to reset your password.
- Computer: Here is a short YouTube clip on how to message and send documents to your provider and through the OnPatient portal on your computer: https://www.youtube.com/watch?v=x1BGR53Hi8E
- Cellphone: Here is a short YouTube clip on how to message and send documents to your provider and through the OnPatient portal on your phone: https://www.youtube.com/watch?v=bneIjnlgDWE&t=2s
If you are still having troubles, be sure to let us know immediately by emailing us at email@example.com.
If your plan was to start medication immediately, your Remedy provider will have electronically sent the medication to the pharmacy you placed on file, the same day as your appointment. After your appointment, call your pharmacy to verify that they received the prescription and you should be able to pick up your medication within 24 hours. Sometimes, there are difficulties in obtaining your medication. If the pharmacy says they do not have your medication, please do the following:
- If the prescription was not received, please contact your Remedy provider. There may have been a technological disruption in sending the electronic prescription.
- If the prescription was received by the pharmacy, ask the pharmacist why it was not filled. It could be an issue with the pharmacy not having the medication in stock (in which case we may need to send the prescription to another pharmacy with stock), or an issue with your insurance not approving of the medication, in which we may need to submit an application to your insurance for them to cover the medication (called a prior authorization). If you need to change the pharmacy be sure to let us know immediately by sending us a message through onpatient.com.
- Kaiser Insurance: Some Kaiser plans allow non-Kaiser medical professionals to prescribe to your Kaiser pharmacy, and medication is covered. Other plans do not let outside prescribers send in medications. If this is the case, you may need to choose an alternate pharmacy and pay out of pocket for your medication.
No problem. You don’t need to schedule another appointment to do so. Please reach out to your Provider through our Onpatient portal by going to www.onpatient.com and using your username (it is usually the email you used to book your appointment) and password to login. Through the portal, you can use the messaging feature to message our providers and to let them know you’d like to change your pharmacy.
Typically you will schedule regular appointments at each of your visits and you will be given refills to bridge you to your next appointment. In the off chance that that doesn’t happen and you just need a refill to get you to your next appointment, you don’t have to schedule an additional appointment just for a refill. Just reach out to your Remedy Provider through the Onpatient patient portal via www.onpatient.com to let them know you need a refill. Your provider may ask you to schedule a follow up appointment if it has been a while since your last appointment. Always try to reach out to us 7 days before running out of medications.
If you would like to make any adjustments to your prescriptions or treatment plan, you will need to schedule a follow up appointment to discuss any changes with your provider. Just go to our website, click ‘Book Appointment’ at the top right of the screen, for Visit Reason Choose “Existing Patients to Remedy Psychiatry (Returning),” scroll down to your same provider, and then select a time of availability. Then reach out to your Remedy Provider through the Onpatient patient portal via www.onpatient.com to let them know that you would have scheduled an appointment to discuss treatment plan changes. After you are able to have your appointment and discussion with your provider, changes can be made as needed.
No problem, just click on the ‘cancel’ button in your appointment email confirmation. Then come back to our website, click ‘Book Appointment’ at the top right of the screen, for Visit Reason Choose “Existing Patients to Remedy Psychiatry (Returning),” choose your provider, and then select a time of availability. If you have an emergent need, please call 911.