Questions about Psychiatry

How long is the initial appointment and what will we discuss?

Your initial appointment will be 50 minutes and will include a discussion of your complete medical and psychiatric history and a focus on your current symptoms. You and your medical provider will then create a treatment plan and schedule a follow-up appointment. After the appointment, your nurse will review the treatment plan with your doctor and send the medication to your local pharmacy that day.

Who will my appointment be with?

Patient appointments and communication are with highly skilled and experienced psychiatric nurse practitioners, supported by a medical doctor and psychiatrist available to review medication treatment plans. If there are any changes, your nurse will get in touch with you to discuss.

Is my information confidential?

Yes, of course. Your information will be transmitted on encrypted, HIPAA compliant softwares.

What if I need urgent treatment today?

Please call 911 or go to the nearest emergency room. At this time, Remedy provides non-emergent care.

What if I am suicidal?

Please call 911, or go to the nearest emergency room or call the national suicide hotline at 1-800-273-8255:

Can I continue my current medications?

If you are on medications that are working fine, and without side effects, it is possible that your medical provider may agree with prescribing these same medications and dosages again so that you can continue. One exception is that, given the risks of addiction and severe withdrawal, we don’t prescribe daily use of benzodiazepines, as these medications are best used for intermittent severe anxiety.  If your current medications are not adequately treating your symptoms, causing undesirable side effects, or there are any concerns that this might not be the best fit for you, we might not continue them, but can provide alternative suggestions.

Can you prescribe all medications?

We can prescribe most psychiatric medications, with some limitations:
Right now we do not treat pain disorders or substance addiction. We also do not prescribe medications such as methadone, suboxone, or any medications to treat opiate use disorder. But, we are looking into doing this in the future.

While it was previously not allowed to prescribe controlled substances (such as stimulants, benzodiazepines and sleep medications) without an in-person medical evaluation, due to Covid-19 and what was deemed a Public Health Emergency, the DEA has (as of March 2020) temporarily changed prescribing laws to allow prescribing of controlled substances to occur with a video medical evaluation. It is possible that this allowance will be reversed such that patients may initiate care with Remedy and need to then be seen by a local medical provider to continue their medications. Your medical provider will alert you if this affects you.

What if I need a medication you can’t prescribe?

We will help you find an appropriate doctor, or guide you to a primary care physician in your area who should be able to help.

How much does this cost?

You are billed $149 which includes initial comprehensive 50-minute psychiatric evaluation and first full month of care, then $79 per month beginning your second month. Cancel at any point. HSA/FSA payments accepted. Follow-up appointments as needed. Don’t pay $500 for an appointment or wait months for care. Get an appointment within a day.
The cost of medication is not included, but can be covered by your insurance if you have it. If not, we can find low cost prescriptions at a pharmacy near you.

How often are my appointments?

You and your medical provider will schedule them as often as you need. Generally if you are starting a new medication, or changing a dosage, you will have appointments once a month. Once you are stable on a medication and doing well, your appointments will likely stretch out to every three to six months. You will be able to text and message your team at any time for any reason, and will be responded to promptly.

How will I get in touch with my medical provider?

You will message them, whenever you need, through our secure messaging system, which you can access from your internet browser on your computer or phone. Or, you can call or text your team as needed.

What if I have an urgent need?

Please message your medical provider. They will respond within 24 business hours. For severe or life-threatening needs, including suicidal thoughts, please contact 911 or go to the nearest
emergency room.

What does my $79 monthly subscription fee include?

      1. Follow-up appointments, typically 20 minutes long, and every 1-4 months, as determined by you and your treatment team. 
      2. As-needed messaging with your treatment team to answer questions, concerns or check in. Our team may take up to 24 business hours to respond to messages or texts, so for life-threatening or urgent needs, it is always best to call 911 or go to the nearest emergency room. 
      3. Active prescribing of your medication(s) such that it will be available to you, with refills as appropriate.
      4. Monthly check-ins by messaging to assess your symptoms using personalized treatment plan assessment tools, to make sure that you get better, and stay better.

Do you take insurance?

Unfortunately we do not take insurance for your appointments at this time, though we are working on it! If you have it, you can use your insurance to cover your medications as prescribed by your Remedy Team. In the meantime, we are trying to offer personalized psychiatric medication care at an affordable price without having to wait weeks or months to get an appointment. Nor do you have to worry about changes in provider due to insurance changes. And did we mention we have appointments – days, nights or weekends!

Is there a cancellation policy?

Yes, we want to protect and respect your time, so we never overbook, and our team reserves your appointment time for just you. You’ll need to cancel your appointment at least 24 hours in advance, or you will be billed $149 for your initial 50 minute evaluation or $79 for missed follow-up 20 minute appointments or late cancellations.

Questions or concerns?

Have a question about Remedy? Want us to come to your state? Feel free to contact us at
Existing patients are best off contacting their care team directly by texting them, or reaching them through our online portal here

Are there hidden fees?

No. There are no cancellation fees if you want to stop your membership at any point after the first month. To avoid disjointed care, you are allowed to cancel at any time, but can only sign up with Remedy again once per year.

We still pay our dedicated medical provider, even if patients cancel last minute. In order to keep our membership as low as possible, patients are billed for late cancellations and no show appointments:

  • For the first 50 minute appointment, if canceled with less than 24 hours notice or the patient does not attend the appointment, patients must pay a $149 cancellation fee
  • For all follow up 20 minute appointments, if canceled within 24 hours or the patient does not attend the appointment, there is a $79 additional fee for the missed appointment in addition to the monthly membership fee.
  • For completion of extensive paperwork (such as disability packets), patients are billed for the time spent completing the paperwork

What medications do you prescribe?

Our medical providers do a complete history and evaluation during your appointment and will decide on an appropriate treatment plan, which may include continuing previous medications or starting a new one. The below list includes medications we may prescribe. We use non-controlled substances when possible, abide by all state and federal regulations, and in some cases, patients may need to provide further information to substantiate prior use of a controlled substance. Please note that controlled substances can currently be prescribed over telemedicine due to Covid-19, though this ruling may be reversed. Please go here for the latest prescribing updates as posted by the DEA.


Generic Medication Name

Common Brand Name

Attention Deficit Hyperactivity Disorder
Amfetamine + Dexamfetamine
Adderall, Adzenys, Dyanavel, Mydayis
Vyvanse, Elvanse
Ritalin, Concerta
Intuniv, Tenex
Provigil, Alertec, Modavigil
Anxiety Disorders
Klonopin, Rivotril
Ativan, Temesta
BuSpar, Spitomin
Atarax, Vistaril
Neurontin, Gabaran
Celexa, Cipramil
Doxepin, Sinequan
Cipralex, Lexapro
Prozac, Sarafem
Lustral, Zoloft
Paxil, Pexeva, Seroxat
Avanza, Remeron, Zispin
Fevarin, Luvox
Azona, Deprax, Desyrel, Oleptro, Trittico, Thombran
Bipolar Disorder (Mood stabilizing agents)
Carbatrol, Carnevix, Epitol, Equetro, Tegretol, Tegretol XR, Teril
Lithium salts
Camcolit, Eskalith, Lithobid, Sedalit
Divalproex sodium
Depakote, Epival, Ergenyl Chrono
Atypical Antipsychotics
Saphris, Sycrest
Geodon, Zeldox
Depressive Disorders
Elavil, Endep, Tryptanol, Tryptomer
Aplenzin, Wellbutrin
Celexa, Cipramil
Norpramin, Pertofrane
Aponal, Adapine, Deptran, Prudoxin, Silenor, Sinquan, Sinequan, Zonalon
Cipralex, Lexapro
Prozac, Sarafem
Luvox, Faverin
Antideprin, Tofranil
Remeron, Avanza
Aventyl, Pamelor
Paxil, Pexeva, Seroxat
Zoloft, Lustral
Azona, Deprax, Desyrel, Oleptro, Trittico, Thombran
Effexor, Effexor XR
Azona, Deprax, Desyrel, Oleptro, Trittico, Thombran
Normison, Restoril
Andante, Sonata, Starnoc
Ambien CR, Hypnogen, Intermezzo, Ivadal, Sanval, Snovitel, Stilnoct, Stilnox, Sublinox
Imovane, Imrest, Piclodorm, Somnol, Zimovane
Circadin, Melaxen
Atypical Antipsychotics
Zyprexa, Zyprexa Relprevv
Risperdal, Risperdal Consta
Geodon, Zeldox

What do you treat?

Acute stress disorder
Adjustment disorder
Anxiety disorder
Attention deficit hyperactivity disorder
Atypical depression
Binge eating disorder
Bipolar disorder
Body dysmorphic disorder
Bulimia nervosa
Cyclothymic disorder
Depression (mood)
Excoriation (Skin-picking) disorder
Generalized anxiety disorder
Hypomanic episode
Illness anxiety disorder (Hypochondriasis)
Impulse control disorder
Intermittent explosive disorder
Major depressive disorder
Major depressive episode
Minor depressive disorder
Mixed episode
Mood disorder
Obsessive-compulsive disorder
Panic disorder
Persistent depressive disorder (Dysthymia)
Postpartum depression
Posttraumatic stress disorder
Premenstrual dysphoric disorder
Recurrent brief depression
Sleep disorder
Social anxiety disorder (Social phobia)
Somatic symptom disorder
Somatization disorder

What is the predictive mood tracking technology Remedy uses for patients?

We use a software that emails and/or texts you a monthly assessment to find out how you are feeling with a short set of questions. It tracks your symptoms over time so that both you and your Remedy team can see your progress. You’ll see your improvement!


At Remedy we have years of experience and know that sometimes when patients are struggling, it’s too hard to even schedule an appointment. If life gets harder, and your symptoms worsen significantly, your team is automatically notified and can proactively reach out to you to check in.   How is that for a smart monthly Remedy? 😀

How are prescriptions delivered or picked up?

Prescriptions are sent to your pharmacy of choice- this can be one that you pick up from, or one that offers delivery to your home. You can use your insurance for the cost of medication, or if you don’t have insurance, find a low cost option with your team.

What if I need disability or legal paperwork?

At Remedy Psychiatry, we specialize in medication management and patient care. We do not specialize in forensic psychiatry or legal documentation. If this is something you need, we recommend you see a forensic psychiatrist who is well-versed in formal legal evaluations to get your needs adequately met.
With regard to disability and work/school accommodations, we cannot confirm in advance that our medical provider will be able to provide disability/accommodation documentation. The medical provider will first perform a full evaluation. At the end of the evaluation, your Remedy medical professional will determine if you are deemed appropriate for a work/school leave, disability or any other accommodations, for a set period of time. If so, the Remedy team will complete required letters or paperwork, billed to the patient at a rate of $2.50 per minute for the length of time it takes to complete the document(s). This will be completed within 14 days. Unfortunately, it cannot be determined before a full evaluation whether or not a patient will be deemed appropriate for a leave, disability, or any other accommodations.

How do you diagnose ADHD?

When assessing you for a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD), your Remedy team collects information to evaluate if your symptoms meet criteria for this diagnosis- even if you have been previously diagnosed and prescribed medication. You can expedite the process by having the below starred * information sent to the email address: before your appointment. If not before, you will complete this information and return it to your Remedy Provider between your first and second visit.

A diagnosis of ADHD entails some symptoms which present before the age of 12, so we collect some additional information about your childhood history, in addition to information about your heart to insure that ADHD medications will be safe for you.

This information collected includes:

    • Your symptoms as told by you (during your first Remedy appointment), in addition to:
      1. A blood pressure value for you in the last six months (from your primary care doctor, at home, or at a local pharmacy)
      2. An EKG if you are over the age of 40 (can be from your primary care physician)
      3. If you have current or past high blood pressure, or a heart condition: Medical clearance from your primary care doctor or cardiologist, faxed to Remedy at Fax Number:313-788-8469
    • The Remedy medical provider’s evaluation of you (during your first Remedy appointment)
    • Collateral information from someone who knows you now, and as a child before the age of 12. This information may be collected in one of three ways that you can discuss with your provider:
      1. If you already have it completed, you may submit a copy of prior formal neuropsychiatric testing, as completed by a psychologist (send to email address:
      2. You sign a release of information (which you can obtain through this link here), and your Remedy team contacts your collateral informant (someone who knows you well, preferably during childhood and adulthood) by phone to ask a few questions about your history of ADHD symptoms.
      3.  You and someone you know completes a set of research-based questionnaires, called the BAARS, about your ADHD symptoms (you can download the BAARS evaluation here).
    • Your US government-issued photo ID (such as your license)

What if I start seeing a provider at Remedy and I'm not a good fit?

If you see us for an initial evaluation and we’re not a good fit for your symptoms, such as if you need emergent help, or have a significant substance use issue, we will complete a safety assessment during your initial appointment time and then provide referrals for other care to fit your needs and obtain the medication prescriptions you may need.

What about therapy?

At Remedy, for optimal mental health, we wholeheartedly believe in:
  • Lifestyle changes first (including a healthy whole foods diet, limited substances, exercise, limiting stress)
  • Therapy
  • And as a final part of the treatment plan when appropriate: medication.
While we encourage all of our patients to pursue therapy, we aim to provide very affordable care and therefore keep our costs to patients low by only focusing on the psychiatric medication management piece. We have highly skilled therapy referrals that we can refer our patients to. And, we will work very closely with your therapist to have a collaborative team in place to take care of you.

Questions after your first appointment

How do I send a message or a document to my provider and The Remedy Team?

No problem. To message your provider at any time, simply log in to your OnPatient portal through Use your email address and password that you used to set up your onpatient portal during your first visit to login. If you have forgotten our password, click on “Forgot Your Password?” and you will receive email instructions on how to reset your password. 

If you are still having troubles, be sure to let us know immediately by emailing us at

How do I get your medication?:

If your plan was to start medication immediately, your Remedy provider will have electronically sent the medication to the pharmacy you placed on file, the same day as your appointment. After your appointment, call your pharmacy to verify that they received the prescription and you should be able to pick up your medication within 24 hours. Sometimes, there are difficulties in obtaining your medication. If the pharmacy says they do not have your medication, please do the following:

    • If the prescription was not received, please contact your Remedy provider. There may have been a technological disruption in sending the electronic prescription.
    • If the prescription was received by the pharmacy, ask the pharmacist why it was not filled. It could be an issue with the pharmacy not having the medication in stock (in which case we may need to send the prescription to another pharmacy with stock), or an issue with your insurance not approving of the medication, in which we may need to submit an application to your insurance for them to cover the medication (called a prior authorization). If you need to change the pharmacy be sure to let us know immediately by sending us a message through
    • Kaiser Insurance: Some Kaiser plans allow non-Kaiser medical professionals to prescribe to your Kaiser pharmacy, and medication is covered. Other plans do not let outside prescribers send in medications. If this is the case, you may need to choose an alternate pharmacy and pay out of pocket for your medication.

Can I change my pharmacy?

No problem. You don’t need to schedule another appointment to do so. Please reach out to your Provider through our Onpatient portal by going to and using your username (it is usually the email you used to book your appointment) and password to login. Through the portal, you can use the messaging feature to message our providers and to let them know you’d like to change your pharmacy.

What if I only need refills?

Typically you will schedule regular appointments at each of your visits and you will be given refills to bridge you to your next appointment. In the off chance that that doesn’t happen and you just need a refill to get you to your next appointment, you don’t have to schedule an additional appointment just for a refill. Just reach out to your Remedy Provider through the Onpatient patient portal via to let them know you need a refill. Your provider may ask you to schedule a follow up appointment if it has been a while since your last appointment. Always try to reach out to us 7 days before running out of medications.

What if I would like to make an adjustment to medication and treatment plan provided?

If you would like to make any adjustments to your prescriptions or treatment plan, you will need to schedule a follow up appointment to discuss any changes with your provider. Just go to our website, click ‘Book Appointment’ at the top right of the screen, for Visit Reason Choose “Existing Patients to Remedy Psychiatry (Returning),” scroll down to your same provider, and then select a time of availability. Then reach out to your Remedy Provider through the Onpatient patient portal via to let them know that you would have scheduled an appointment to discuss treatment plan changes. After you are able to have your appointment and discussion with your provider, changes can be made as needed.

I need to reschedule my appointment. What should I do?

No problem, just click on the ‘cancel’ button in your appointment email confirmation. Then come back to our website, click ‘Book Appointment’ at the top right of the screen, for Visit Reason Choose “Existing Patients to Remedy Psychiatry (Returning),” choose your provider, and then select a time of availability. If you have an emergent need, please call 911.